OnlyFans Faces Lawsuit Over Alleged “Chatter” Fraud

OnlyFans is facing a class-action lawsuit alleging that the platform allows fraud by permitting models to use agency chat services, leading subscribers to believe they are interacting directly with the content creators.

The lawsuit, brought by two former OnlyFans subscribers, claims they were deceived into paying for subscriptions under the impression that they were engaging in personal conversations with the models themselves. The plaintiffs, identified as M. Brunner and J. Fry from Illinois, contend that they wouldn’t have subscribed, or would have paid less, had they known agencies were managing the interactions.

The complaint states that Fry, who sought “friendly conversations” and to share photos of his culinary creations, grew suspicious due to inconsistencies in the messages. The lawsuit argues that OnlyFans is “enriching itself” through the deception, frustrating the expectations of subscribers.

OnlyFans agencies, which manage creators’ accounts and fan interactions, have been a known aspect of the platform for years. While not all OnlyFans creators utilize agencies, many offer these services. A previous lawsuit in 2021 highlighted concerns about agencies exploiting fans’ personal information.

In response to inquiries about agency use, an OnlyFans spokesperson previously stated that creators may work with various third parties, but these entities are not affiliated with OnlyFans.

This isn’t the first legal challenge for OnlyFans regarding chat practices. In July 2024, another class-action lawsuit was filed making similar claims, with a trial set for 2027.

OnlyFans has yet to comment on the new lawsuit.

Source: 404 Media