Mobifone Internal E-Learning System

Mobifone’s internal E-learning system stands as an advanced online learning platform meticulously crafted to cater to the training and development necessities of over 3,500 employees. Mobifone stands among the prominent telecommunications companies, boasting the largest network in Vietnam, generating a revenue of 30 trillion VND (1.2 Billion USD), and boasting a 30-year history of development within the country.

1. About Client: MobiFone Telecommunications Corporation

MobiFone is one of the leading telecommunications providers in Vietnam. Established in 1993 with the original name Vietnam Mobile Information Company (VMS), MobiFone is the first mobile network operator in Vietnam. Currently, MobiFone is one of the largest Telecommunications – Information Technology – Digital Content enterprises, the first mobile information network provider, with more than 30% market share .

MobiFone is a brand chosen by customers, receiving many prestigious domestic and international awards and rankings such as:

• TOP 500 Largest Enterprises in Vietnam (annual) – VNR500
• TOP 500 Most Profitable Brands in Vietnam (annual) – PROFIT 500
• TOP 10 Most Valuable Brands in Vietnam for many consecutive years (Forbes Magazine)
• TOP 100 Most Valuable Telecommunications Brands in the World From 2017 to 2021 – Top 15 Asean Region (Brand Finance Magazine)
• TOP 10 Vietnamese IT Enterprises from 2019 – 2022 (VINASA)
• VietNam Digital Award – Excellent digital transformation enterprise in 2021 (Vietnam Digital Transformation Association)
• Customer Service Award – Typical telecommunications service provider for the quality of mobile broadband customer care from 2019-2022 (IDG -REV- VDCA)
• IBA Business Awards Stevie Awards; Stevie Awads Sales and Customer Care Award.

MobiFone aims to develop into a leading digital infrastructure and service provider in Vietnam and internationally. MobiFone brings superior platforms, technology, and solutions to help individuals, businesses, and organizations quickly transform and integrate into the digital economy; contributing to soon turning Vietnam into a digital country.

2. Internal training system features

• Flexible course options: Offer a variety of online courses that employees can take at their own pace and convenience, including both traditional and interactive classes
• User-friendly interface: Easy to navigate and intuitive, ensuring a smooth learning experience for users
• Track and report progress: Track users’ progress and generate reports to show their achievements and learning outcomes
• Custom-built solution: LMS Built from the ground up by Evotek. The company maintains and upgrades the system daily.

3. Technical challenges with developing an internal training system

• Security issue : Mobifone’s internal e-learning website contains a lot of important information about the company and its employees. Therefore, ensuring information security is very important. Security challenges can include protecting data, ensuring data integrity, and preventing cyber attacks
• Compatibility : Mobifone’s internal e-learning website needs to be compatible with many different devices and browsers. This requires a responsive design and must be thoroughly tested to ensure that the website works well on all devices
• Scalability : Mobifone’s internal e-learning website needs to be scalable to meet the company’s needs as the number of employees increases. This requires a flexible and scalable design.
• Interactivity : Mobifone’s internal e-learning website needs to be highly interactive to ensure that employees can interact with the content effectively. This requires an interactive design and must be thoroughly tested to ensure that the website functions well.
• Mobility : Mobifone’s internal e-learning website needs to be mobile to ensure that employees can access content from anywhere and anytime. This requires a responsive design and must be thoroughly tested to ensure that the website works well on mobile devices.
• Browsers Compatibility: Mobifone’s internal e-learning website needs to be compatible with many different browsers. This requires a responsive design and must be thoroughly tested to ensure that the website works well on all browsers.
• Compatibility with other management systems: Mobifone’s internal e-learning website needs to be compatible with other management systems in the company. This requires a flexible design and must be thoroughly tested to ensure that the website works well with other management systems.

4. EVOTEK’s solution

• Deploy a multi-layer role-based user management system.
• Ensure security and information safety for the platform with advanced data encryption soluttiến.
• Use responsive design technology to optimize user experience on all devices.
• Use LMS learning analytics (learning analytics) tools to track progress and learning effectiveness.
• Use the Moddle platform (used by prestigious universities and organizations around the world) and customize additional security and extension features.