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New revelations indicate that Salesforce, under CEO Marc Benioff, proposed leveraging its advanced AI technology to assist U.S. Immigration and Customs Enforcement (ICE) in rapidly onboarding 10,000 new agents and intensifying deportation operations. This move suggests a closer alignment between Benioff’s corporate strategy and the priorities of the Trump administration, building on his prior controversial statements regarding civic issues.
Internal documents and communications, obtained and reported by the New York Times, reveal the depth of Salesforce’s offer to ICE. These materials include a comprehensive five-page memo, a detailed spreadsheet outlining potential collaboration “opportunities” with ICE, and presentation slides illustrating how Salesforce’s artificial intelligence could streamline tip-line data processing and investigative procedures. While Salesforce has not contested the authenticity of these leaked documents, the company refrained from providing extensive comments, citing the confidential nature of contractual agreements.
This disclosure is expected to ignite further outrage within San Francisco’s predominantly liberal community. Many were already critical of Benioff’s earlier public suggestions to deploy National Guard troops to address issues of crime, drug use, and homelessness in the city. Notably, Benioff chose not to address these contentious remarks during the recent Dreamforce conference, which concluded on Thursday at the Moscone Center and attracted close to 50,000 technology professionals.
As a major technology provider to the U.S. government, Salesforce already counts the U.S. Army, U.S. Coast Guard, and the Veterans Affairs Administration among its extensive client base. While Salesforce has previously engaged with ICE during both the Obama and Biden administrations, this latest proposal to significantly bolster ICE’s enforcement and hiring capabilities marks a distinct and expanded scope of cooperation.
Despite the national and local controversies, Benioff remains a significant patron of San Francisco, having committed billions in investments and pledging an additional $15 billion over the next five years. Just recently, he announced a $1 million donation to the San Francisco Police Department, highlighting his continued local engagement amidst the broader debate surrounding Salesforce’s government contracts and the use of its powerful AI solutions.