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OpenAI’s highly anticipated GPT-5 AI model has officially launched, but the initial reception from users, particularly on platforms like Reddit, has been far from positive. Despite the company’s grand unveiling, thousands of users are expressing significant dissatisfaction, with many labeling the new upgrade as “horrible” and even a step backward from previous iterations.
Users Express Disappointment on Reddit
The sentiment across social media is one of widespread disappointment. A prominent Reddit thread titled “GPT-5 is horrible” quickly garnered nearly 3,000 upvotes and over 1,200 comments, reflecting the depth of user frustration. Commenters highlighted a perceived decline in performance and functionality.
One user, u/headwaterscarto, critically pointed out, “I like how the demo they were like – “if it gets something wrong, no worries, just ask again. I’m actually going to run 3 prompts at once and pick my favorite.” Like, how is that better?” Another user drew a strong parallel, stating, “Sounds like an OpenAI version of ‘Shrinkflation’,” implying reduced value for the same or greater investment.
A recurring theme among the complaints is a longing for the older, more reliable AI models. Many users expressed a desire for the return of GPT-4o and 4.1, with comments like “I miss 4.1. Bring it back,” and “They should’ve let us keep the old models while they fix the new one.”
ChatGPT Plus Subscribers Feel Cheated
The new GPT-5 release has particularly incensed ChatGPT Plus subscribers, who feel their paid membership has been devalued. The new GPT-5 Thinking model now imposes a strict limit of 200 messages per week. More critically, Plus subscribers have lost access to the diverse array of older, highly reliable AI models, such as o4-mini and o4-mini-high, which OpenAI previously offered. The company now claims GPT-5 possesses all necessary reasoning capabilities, eliminating the need for these specialized models.
One frustrated subscriber elaborated on the perceived downgrade, stating, “ChatGPT literally got worse for every single Plus user today. There’s no way to reliably get thinking models anymore. Before we had o4-mini, o4-mini-high and o3. Now we have GPT-5 Thinking with 200 messages per week and a router that exclusively routes you to some small and…”. This shift has led to accusations that the latest update has actually limited the functionality of the paid subscription, rather than enhancing it.
Hype Versus Reality: Sam Altman’s Promises
Much of the current uproar stems from the stark contrast between OpenAI CEO Sam Altman’s ambitious pre-launch hype and the reality experienced by users. Hours before the official GPT-5 reveal, Altman tweeted an image of the Death Star from Star Wars, suggesting a world-changing revolution from OpenAI’s new AI model.
However, despite GPT-5 reportedly smashing benchmarks against its predecessors, many users perceive it as merely an incremental upgrade when compared to the initial, groundbreaking impact of ChatGPT’s first launch. For a significant portion of the user base, the accessibility and reliability of the former ChatGPT-4o models — which Altman himself likened to conversing with a “college student” versus GPT-5’s “PhD-educated expert” — were preferred over GPT-5’s new, less flexible approach.
What’s Next for OpenAI?
While internal tests may indicate GPT-5’s superior performance in certain metrics, the real-world user experience paints a different picture, with many reporting that GPT-5 performs worse than 4o. OpenAI’s loyal user base, especially its paid subscribers, feel hard done by this latest release.
To prevent users from seeking alternatives, it is crucial for OpenAI to swiftly address the reported launch bugs, including slow response times and perceived poor quality outputs. The company’s future success may depend on its ability to quickly iron out these issues and restore faith in its flagship AI model.