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The significant surge in demand for information technology compels businesses to seek reliable and high-quality IT service providers. In this context, CMMI Level 3 certification has emerged as a critical benchmark for assessing the reputation and capability of software companies.This certification is particularly indicative of a company’s proficiency in executing large-scale software projects owing to the high quality of its professional workflows.

So what is CMMI Level 3 and why should businesses choose a partner with this certificate? Evotek ‘s following article will explain this issue in detail.

1. Introduction to CMMI

CMMI (Capability Maturity Model Integration) is a capability maturity model, developed by the US Software Engineering Institute (SEI) .
CMMI provides guidelines and criteria to evaluate the quality management capabilities and processes of software development organizations . Through CMMI, companies can improve management capacity, optimize processes and improve product quality.

CMMI is divided into 5 different maturity levels, including

CMMI Level 1 – First step
CMMI Level 2 – Managed Process
CMMI Level 3 – Defined Processes
CMMI Level 4 – Quantitatively managed processes
CMMI Level 5 – Optimised Process

Each level represents different levels and capabilities of software businesses. Therefore, CMMI helps customers evaluate and select service providers.

2. What is CMMI Level 3?

CMMI Level 3, also known as “Defined Process” , shows that the software company has a standard and appropriate process system.
At this level, the company builds standard processes for each stage in the software development life cycle (SDLC). These standard processes are applied to all projects through effective project management.

Strengths of CMMI Level 3:

Clear standard process for every project
Work quality and efficiency are more optimal
Risks on cost, schedule, and quality are reduced
Ensure customers are more satisfied with the product

Hence, holding CMMI Level 3 certification signifies that the software company possesses effective project management capabilities and adeptly fulfills customer requirements .

CMMI Achievement Criteria Across Each Level (Note: VERY Long table)

Criteria to achieve CMMI Level 2

2 – Managed	Requirements Management	Manage Requirements	Obtain an Understanding of Requirements	1	2	4	8	16	32	100%
			Obtain Commitment to Requirements	1	2	4	8	16	32	100%
			Manage Requirements Changes	1	2	4	8	16	32	100%
			Maintain Bidirectional Traceability of Requirements	1	2	4	8	16	32	100%
			Identify Inconsistencies Between Project Work and Requirements	1	2	4	8	16	32	100%
	Project Planning	Establish Estimates	Estimate the Scope of the Project	1	2	4	8	16	32	100%
			Establish Estimates of Work Product and Task Attributes	1	2	4	8	16	32	100%
			Define Project Life Cycle	1	2	4	8	16	32	100%
			Determine Estimates of Effort and Cost	1	2	4	8	16	32	100%
		Develop a Project Plan	Establish the Budget and Schedule	1	2	4	8	16	32	100%
			Identify Project Risks	1	2	4	8	16	32	100%
			Plan for Data Management	1	2	4	8	16	32	100%
			Plan for Project Resources	1	2	4	8	16	32	100%
			Plan for Needed Knowledge and Skills	1	2	4	8	16	32	100%
			Plan Stakeholder Involvement	1	2	4	8	16	32	100%
			Establish the Project Plan	1	2	4	8	16	32	100%
		Obtain Commitment to the Plan	Review Plans that Affect the Project	1	2	4	8	16	32	100%
			Reconcile Work and Resource Levels	1	2	4	8	16	32	100%
			Obtain Plan Commitment	1	2	4	8	16	32	100%
	Project Monitoring and Control	Monitor Project Against Plan	Monitor Project Planning Parameters	1	2	4	8	16	32	100%
			Monitor Commitments	1	2	4	8	16	32	100%
			Monitor Project Risks	1	2	4	8	16	32	100%
			Monitor Data Management	1	2	4	8	16	32	100%
			Monitor Stakeholder Involvement	1	2	4	8	16	32	100%
			Conduct Progress Reviews	1	2	4	8	16	32	100%
			Conduct Milestone Reviews	1	2	4	8	16	32	100%
		Manage Corrective Action to Closure	Analyze Issues	1	2	4	8	16	32	100%
			Take Correction Action	1	2	4	8	16	32	100%
			Manage Corrective Action	1	2	4	8	16	32	100%
	Supplier Agreement Management	Establish Supplier Agreements	Determine Acquisition Type	1	2	4	8	16	32	100%
			Select Suppliers	1	2	4	8	16	32	100%
			Establish Supplier Agreements	1	2	4	8	16	32	100%
		Satisfy Supplier Agreements	Review COTS Products	1	2	4	8	16	32	100%
			Execute the Supplier Agreement	1	2	4	8	16	32	100%
			Accept the Acquired Product	1	2	4	8	16	32	100%
			Transition Products	1	2	4	8	16	32	100%
	Measurement and Analysis	Align Measurement and Analysis Activities	Establish Measurement Objectives	1	2	4	8	16	32	100%
			Specify Measures	1	2	4	8	16	32	100%
			Specify Data Collection and Storage Procedures	1	2	4	8	16	32	100%
			Specify Analysis Procedures	1	2	4	8	16	32	100%
		Provide Measurement Results	Collect Measurement Data	1	2	4	8	16	32	100%
			Analyze Measurement Data	1	2	4	8	16	32	100%
			Store Data and Results	1	2	4	8	16	32	100%
			Communicate Results	1	2	4	8	16	32	100%
	Process and Product Quality Assurance	Objectively Evaluate Processes	Objectively Evaluate Processes	1	2	4	8	16	32	100%
		Objectively Evaluate Processes	Objectively Evaluate Work Products and Services	1	2	4	8	16	32	100%
		Provide Objective Insight	Communicate and Ensure Resolution of Noncompliance Issues	1	2	4	8	16	32	100%
		Provide Objective Insight	Establish Records	1	2	4	8	16	32	100%
	Configuration Management	Establish Baselines	Identify Configuration Items	1	2	4	8	16	32	100%
			Establish a Configuration Management System	1	2	4	8	16	32	100%
			Create or Release Baselines	1	2	4	8	16	32	100%
		Track and Control Changes	Track Change Requests	1	2	4	8	16	32	100%
		Track and Control Changes	Control Configuration Items	1	2	4	8	16	32	100%
		Establish Integrity	Establish Configuration Management Records	1	2	4	8	16	32	100%
		Establish Integrity	Perform Configuration Audits	1	2	4	8	16	32	100%
	CMMI Level 2 Score			100%	100%	100%	100%	100%	100%	100%

Criteria to achieve CMMI Level 3

3 – Defined	Requirements Development	Develop Customer Requirements	Collect Stakeholder Needs	1	2	4	8	16	32	100%
			Elicit Needs	1	2	4	8	16	32	100%
			Develop the Customer Requirements	1	2	4	8	16	32	100%
		Develop Product Requirements	Establish Product and Product-Component Requirements	1	2	4	8	16	32	100%
			Allocate Product Component Requirements	1	2	4	8	16	32	100%
			Identify Interface Requirements	1	2	4	8	16	32	100%
		Analyze and Validate Requirements	Establish Operational Concepts and Scenarios	1	2	4	8	16	32	100%
			Establish a Definition of Required Functionality	1	2	4	8	16	32	100%
			Analyze Requirements	1	2	4	8	16	32	100%
			Analyze Requirements to Achieve Balance	1	2	4	8	16	32	100%
			Validate Requirements	1	2	4	8	16	32	100%
			Validate Requirements with Comprehensive Methods	1	2	4	8	16	32	100%
	Technical Solution	Select Product- Component Solutions	Develop Alternative Solutions and Selection Criteria	1	2	4	8	16	32	100%
			Develop Detailed Alternative Solutions and Selection Criteria	1	2	4	8	16	32	100%
			Evolve Operational Concepts and Scenarios	1	2	4	8	16	32	100%
			Select Product-Component Solutions	1	2	4	8	16	32	100%
		Develop the Design	Design the Product or Product Component	1	2	4	8	16	32	100%
			Establish a Technical Data Package	1	2	4	8	16	32	100%
			Establish Interface Descriptions	1	2	4	8	16	32	100%
			Design Interfaces Using Criteria	1	2	4	8	16	32	100%
			Perform Make, Buy, or Reuse Analyses	1	2	4	8	16	32	100%
		Implement the Product Design	Implement the Design	1	2	4	8	16	32	100%
		Implement the Product Design	Develop Product Support Documentation	1	2	4	8	16	32	100%
	Product Integration	Prepare for Product Integration	Determine Integration Sequence	1	2	4	8	16	32	100%
			Establish the Product Integration Environment	1	2	4	8	16	32	100%
			Establish Product Integration Procedures and Criteria	1	2	4	8	16	32	100%
		Ensure Interface Compatibility	Review Interface Descriptions for Completeness	1	2	4	8	16	32	100%
		Ensure Interface Compatibility	Manage Interfaces	1	2	4	8	16	32	100%
		Assemble Product Components and Deliver the Product	Confirm Readiness of Product Components for Integration	1	2	4	8	16	32	100%
			Assemble Product Components	1	2	4	8	16	32	100%
			Evaluate Assembled Product Components	1	2	4	8	16	32	100%
			Package and Deliver the Product or Product Component	1	2	4	8	16	32	100%
	Verification	Prepare for Verification	Select Work Products for Verification	1	2	4	8	16	32	100%
			Establish the Verification Environment	1	2	4	8	16	32	100%
			Establish Verification Procedures and Criteria	1	2	4	8	16	32	100%
		Perform Peer Reviews	Prepare for Peer Reviews	1	2	4	8	16	32	100%
			Conduct Peer Reviews	1	2	4	8	16	32	100%
			Analyze Peer Review Data	1	2	4	8	16	32	100%
		Verify Selected Work Products	Perform Verification	1	2	4	8	16	32	100%
		Verify Selected Work Products	Analyze Verification Results and Identify Corrective Action	1	2	4	8	16	32	100%
		Prepare for Validatio	Select Products for Validation	1	2	4	8	16	32	100%
		Prepare for Validatio	Establish the Validation Environment	1	2	4	8	16	32	100%
	Validation		Establish Validation Procedures and Criteria	1	2	4	8	16	32	100%
		Validate Product or Product	Perform Validation	1	2	4	8	16	32	100%
		Validate Product or Product	Analyze Validation Results	1	2	4	8	16	32	100%
	Organizational Process Focus	Determine Process- Improvement Opportunities	Establish Organizational Process Needs	1	2	4	8	16	32	100%
			Appraise the Organization’s Processes	1	2	4	8	16	32	100%
			Identify the Organization’s Process Improvements	1	2	4	8	16	32	100%
		Plan and Implement Process- Improvement Activities	Establish Process Action Plans	1	2	4	8	16	32	100%
			Implement Process Action Plans	1	2	4	8	16	32	100%
			Deploy Organizational Process Assets	1	2	4	8	16	32	100%
			Incorporate Process-Related Experiences into the Organizational Proce	1	2	4	8	16	32	100%
	Organizational Process Definition	Establish Organizational Process Assets	Establish Standard Processes	1	2	4	8	16	32	100%
			Establish Life-Cycle Model Descriptions	1	2	4	8	16	32	100%
			Establish Tailoring Criteria and Guidelines	1	2	4	8	16	32	100%
			Establish the Organization’s Measurement Repository	1	2	4	8	16	32	100%
			Establish the Organization’s Process Asset Library	1	2	4	8	16	32	100%
	Organizational Training	Establish an Organizational Training Capability	Establish the Strategic Training Needs	1	2	4	8	16	32	100%
			Determine Which Training Needs Are the Responsibility of Organizati	1	2	4	8	16	32	100%
			Establish an Organizational Training Tactical Plan	1	2	4	8	16	32	100%
			Establish Training Capability	1	2	4	8	16	32	100%
		Provide Necessary Training	Deliver Training	1	2	4	8	16	32	100%
			Establish Training Records	1	2	4	8	16	32	100%
			Assess Training Effectiveness	1	2	4	8	16	32	100%
Integrated Project Management for IPPD	Use the Project’s Defined Process	Establish the Project’s Defined Process	1	2	4	8	16	32	100%
		Use Organizational Process Assets for Planning Project Activities	1	2	4	8	16	32	100%
		Integrate Plans	1	2	4	8	16	32	100%
		Manage the Project Using the Integrated Plans	1	2	4	8	16	32	100%
		Contribute to the Organizational Process Assets	1	2	4	8	16	32	100%
	Coordinate and Collaborate with Relevant	Manage Stakeholder Involvement	1	2	4	8	16	32	100%
		Manage Dependencies	1	2	4	8	16	32	100%
		Resolve Coordination Issues	1	2	4	8	16	32	100%
	Use the Project’s Shared Vision for	Define Project’s Shared-Vision Context	1	2	4	8	16	32	100%
	Use the Project’s Shared Vision for	Establish the Project’s Shared Vision	1	2	4	8	16	32	100%
	Organize Integrated Teams for IPPD	Determine Integrated Team Structure for the Project	1	2	4	8	16	32	100%
		Develop Preliminary Distribution of Requirements to Integrated Teams	1	2	4	8	16	32	100%
		Establish Integrated Teams	1	2	4	8	16	32	100%
Risk Management	Prepare for Risk Management	Determine Risk Sources and Categories	1	2	4	8	16	32	100%
		Define Risk Parameters	1	2	4	8	16	32	100%
		Establish a Risk Management Strategy	1	2	4	8	16	32	100%
	Identify and Analyze Risks	Identify Risks	1	2	4	8	16	32	100%
	Identify and Analyze Risks	Evaluate, Categorize, and Prioritize Risks	1	2	4	8	16	32	100%
	Mitigate Risks	Develop Risk Mitigation Plans	1	2	4	8	16	32	100%
	Mitigate Risks	Implement Risk Mitigation Plans	1	2	4	8	16	32	100%
Integrated Teaming	Establish Team Composition	Identify Team Tasks	1	2	4	8	16	32	100%
		Identify Needed Knowledge and Skills	1	2	4	8	16	32	100%
		Assign Appropriate Team Members	1	2	4	8	16	32	100%
	Govern Team Operation	Establish a Shared Vision	1	2	4	8	16	32	100%
		Establish a Team Charter	1	2	4	8	16	32	100%
		Define Roles and Responsibilities	1	2	4	8	16	32	100%
		Establish Operating Procedures	1	2	4	8	16	32	100%
		Collaborate Among Interfacing Teams	1	2	4	8	16	32	100%
Integrated Supplier Management	Analyze and Select Sources of Products	Analyze Potential Sources of Products	1	2	4	8	16	32	100%
	Analyze and Select Sources of Products	Evaluate and Determine Sources of Products	1	2	4	8	16	32	100%
	Coordinate Work with Suppliers	Monitor Selected Supplier Work Products	1	2	4	8	16	32	100%
		Evaluate Selected Supplier Work Products	1	2	4	8	16	32	100%
		Revise the Supplier Agreement or Relationship	1	2	4	8	16	32	100%
Decision Analysis and Resolution	Evaluate Alternatives	Establish Guidelines for Decision Analysis	1	2	4	8	16	32	100%
		Establish Evaluation Criteria	1	2	4	8	16	32	100%
		Identify Alternative Solutions	1	2	4	8	16	32	100%
		Select Evaluation Methods	1	2	4	8	16	32	100%
		Evaluate Alternatives	1	2	4	8	16	32	100%
		Select Solutions	1	2	4	8	16	32	100%
Organizational Environment for Integration	Provide IPPD Infrastructure	Establish the Organization’s Shared Vision	1	2	4	8	16	32	100%
		Establish an Integrated Work Environment	1	2	4	8	16	32	100%
		Identify IPPD-Unique Skill Requirements	1	2	4	8	16	32	100%
	Manage People for Integration	Establish Leadership Mechanisms	1	2	4	8	16	32	100%
		Establish Incentives for Integration	1	2	4	8	16	32	100%
		Establish Mechanisms to Balance Team and Home Organization Resp	1	2	4	8	16	32	100%
CMMI Level 3 Score			100%	100%	100%	100%	100%	100%	100%

Criteria to achieve CMMI Level 4

4 – Quantitatively Managed	Organizational Process Performance	Establish Performance Baselines and Models	Select Processes	1	2	4	8	16	32	100%
			Establish Process Performance Measures	1	2	4	8	16	32	100%
			Establish Quality and Process-Performance Objectives	1	2	4	8	16	32	100%
			Establish Process Performance Baselines	1	2	4	8	16	32	100%
			Establish Process Performance Models	1	2	4	8	16	32	100%
	Quantitative Project Management	Quantitatively Manage the Project	Establish the Project’s Objectives	1	2	4	8	16	32	100%
			Compose the Defined Process	1	2	4	8	16	32	100%
			Select the Subprocesses that Will Be Statistically Managed	1	2	4	8	16	32	100%
			Manage Project Performance	1	2	4	8	16	32	100%
		Statistically Manage Subprocess Performance	Select Measures and Analytic Techniques	1	2	4	8	16	32	100%
			Apply Statistical Methods to Understand Variation	1	2	4	8	16	32	100%
			Monitor Performance of the Selected Subprocesses	1	2	4	8	16	32	100%
			Record Statistical Management Data	1	2	4	8	16	32	100%
	CMMI Level 4 Score			100%	100%	100%	100%	100%	100%	100%

Criteria to achieve CMMI Level 5

5 – Optimizing	Organizational Innovation and Deployment	Select Improvements	Collect and Analyze Improvement Proposals	1	2	4	8	16	32	100%
			Identify and Analyze Innovations	1	2	4	8	16	32	100%
			Pilot Improvements	1	2	4	8	16	32	100%
			Select Improvements for Deployment	1	2	4	8	16	32	100%
		Deploy Improvements	Plan the Deployment	1	2	4	8	16	32	100%
			Manage the Deployment	1	2	4	8	16	32	100%
			Measure Improvement Effects	1	2	4	8	16	32	100%
	Causal Analysis and Resolution	Determine Causes of Defects	Select Defect Data for Analysis	1	2	4	8	16	32	100%
		Determine Causes of Defects	Analyze Causes	1	2	4	8	16	32	100%
		Address Causes of Defects	Implement the Action Proposals	1	2	4	8	16	32	100%
			Evaluate the Effect of Changes	1	2	4	8	16	32	100%
			Record Data	1	2	4	8	16	32	100%
	CMMI Level 5 Score			100%	100%	100%	100%	100%	100%	100%

3. Benefits of choosing a partner with CMMI Level 3

There are many benefits when businesses choose a partner providing software/IT services with CMMI Level 3 certification, specifically:

Benefit	Description	Benefited Industries
Product quality is guaranteed	Companies that achieve CMMI level 3 have better quality control capabilities. Software is developed according to requirements, with fewer errors and problems.	Manufacturing, Healthcare, Energy and Utilities
Project cost savings	Strict processes and project management capabilities help minimize costs and schedule risks. Customers do not have to face additional costs or extended completion time.	Government, Transportation and Logistics, Manufacturing
Reliability and low risk	The reliability and reputation of CMMI level 3 suppliers are higher. This is an important factor to consider when choosing a long-term partner.	Banking and Finance, Healthcare, Government
Less information security risk	The standard process of CMMI level 3 includes information security requirements according to international standards. Especially important for projects involving sensitive data. Banking and Finance, Healthcare, Government	Banking and Finance, Healthcare, Government
Better post-deployment support	CMMI Level 3 companies typically have better support capabilities once the product goes live.	Retail, Transportation and Logistics, Energy and Utilities
Cơ hội mở rộng thị trường	Đối với các công ty phần mềm muốn mở rộng thị trường, CMMI cấp độ 3 là chứng chỉ cần thiết để thuyết phục khách hàng ở các thị trường khó tính.	Truyền thông và Giải trí, Giáo dục, Sản xuất

4. Các bước để đạt được chứng chỉ CMMI Level 3

Step	Name	Description
1	Identify goals and benefits	Determine the reasons, goals and expected benefits when applying CMMI
2	Establish a project team	Establish a team with business and technical understanding of the company
3	Project team training	Train the team to understand CMMI and how to apply it
4	Initial evaluation	Evaluate current state of operations against CMMI, identify areas for improvement
5	Plan for application	Make detailed plans, assign responsibilities, and implementation roadmap
6	Implement improvements	Implement process improvement projects
7	Test and improve	Monitor progress, evaluate effectiveness, and continuously improve
8	Prepare for assessment	Finalize evidence, prepare for formal assessment
9	Maintain and improve	After achieving certification, maintain and continuously improve

5. Evotek achieved CMMI Level 3 certification

Evotek is proud to be one of the few software companies in Vietnam to possess CMMI Level 3 international certification. This affirms Evotek’s capacity and experience in providing high quality software solutions.

CMMI Level 3 Delivers results

Deliver high-quality projects within specified timelines and budget constraints for clients
Effectively mitigate risks and promptly address issues as they arise.
Ensure a positive customer experience through exceptional quality and service.

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With a track record of successfully implementing hundreds of projects, a team of skilled engineers, and adherence to CMMI Level 3 standards, Evotek stands out as the premier choice for enterprise software development projects