Why do you need a Scrum Master?

why do you need a scrum master

In an agile software development environment, the role of the Scrum Master is extremely important and serves as a servant leader for the entire project team. While software teams often have many other leadership roles such as technical manager, lead developer or product owner, the Scrum Master’s role is somewhat different. Today, we will explore the servant leadership role of the Scrum Master in an agile software development team.

What is Scrum?

Scrum is an agile framework designed to help self-organizing teams deliver maximum business value in the shortest time frame.

Unlike traditional software development methods, Scrum divides the process into iterative cycles known as Sprints. Each Sprint lasts between 1 to 4 weeks, during which the team focuses on completing a set of high-priority tasks from the Product Backlog. This iterative approach allows for the rapid development and continuous delivery of software that aligns with business needs.

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Daily meetings with the entire team help identify and promptly remove obstacles, fostering high transparency and accountability. High transparency and accountability are encouraged with the aim of continuous improvement. The product owner is crucial in setting priorities and ensuring the product aligns with business objectives.

Who is the Scrum Master?

The Scrum Master has a distinct role compared to a traditional manager. The Scrum Master is the person who supports, facilitates and protects the development team. They act as a bridge, remove barriers, and ensure strict compliance with Scrum principles and processes.

As a mentor and coach, the Scrum Master promotes the value of Scrum and agile methodologies, contributing to a productive, efficient, and cohesive work environment. Their leadership style is characterized by servant leadership, ensuring the team has everything it needs to work effectively.

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While the Scrum Master does not make technical or product decisions. they focus on optimizing team productivity, encouraging transparency, accountability, and continuous improvement.

Although there are similarities between the roles of a Scrum Master and a Project Manager, there are also fundamental differences.

  Scrum Master Project management
General Role In agile projects, the Scrum Master acts as a facilitator and coach, ensuring the agile development teams deliver products on time and meet quality standards. For most projects, the Project Manager is involved in all phases and activities, including planning, leading, managing, monitoring, and closing the project.
Responsibility Support product owners throughout the product development process.

● Lead Scrum meetings and support the team during Sprint planning and execution.

● Train agile development teams.

● Ensure adherence to agile principles.

● Assist teams in prioritizing and managing Sprint backlogs to ensure timely and accurate product delivery.

● Help teams resolve obstacles to successful delivery


● Identify and document business and project requirements, plans, and progress.

● Manage project scope, tasks, milestones, timelines, budgets, and resources.

● Lead and mentor project teams.

● Identify and assign tasks and priorities.

● Allocate, monitor, and manage project resources.

● Establish, monitor, and manage project timelines.

● Ensure project quality parameters are met.

● Develop and implement risk management strategies.

● Manage all stakeholders and their expectations.

● Communicate tasks, milestones, project progress, and changes to stakeholders.

● Ensure project goals are achieved.

● Complete projects.

● Identify lessons learned.


5 Reasons Why You Need a Scrum Master

Scrum Masters are in high demand across various industries as organizations look to accelerate project and product development to reach the market faster.

According to Zippia, the demand for Scrum Masters is expected to grow by 9% by 2028. Additionally, studies from leading universities indicate a growth rate of up to 24% by 2026 for those with an accredited Scrum Master certification.

Project management offices (PMOs) and product development departments in sectors such as software, healthcare, aviation, technology, engineering, construction, real estate, publishing, finance, marketing, manufacturing, education, insurance, and government employ Scrum Masters to optimize their development processes.

Here are five ways a Scrum Master can benefit your organization:

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Apply Effective Project Management Methods

The Scrum Master is responsible for building and guiding project teams to collaborate effectively. They help the Product Owner create and communicate a clear product vision to the development team, ensuring the vision becomes reality. By implementing and enforcing agile best practices, the Scrum Master ensures efficient production of high-quality software.

Keep All Stakeholders Informed and On Track

A key responsibility of the Scrum Master is to organize and coordinate important Scrum meetings, especially daily stand-ups. These meetings provide timely updates on project progress, identify potential obstacles early, and facilitate appropriate solutions. The Scrum Master ensures the project stays on track, the team meets deadlines, and desired results are achieved.

Introduce and Apply Agile Practices

The Scrum Master encourages the development team to adopt Agile engineering practices such as continuous integration (CI), automated testing environments, code quality assurance, and continuous refactoring. They also promote pair programming, where two programmers work together to solve problems or develop new features. These practices help shorten development time and improve product quality.

Optimize the Work Efficiency of the Scrum Team

The Scrum Master works to remove impediments that slow down the team, ensuring a smooth workflow. They foster a collaborative and supportive environment that enhances team productivity and efficiency, leading to faster and more reliable project delivery. The Scrum Master also protects the team from disturbing factors and removes all barriers, maximizing productivity.

Work closely with the Product Owner

Another important role of the Scrum Master is to work closely with the Product Owner. While the Product Owner is responsible for the final product, the Scrum Master plays the role of “process owner,” ensuring the team properly follows Scrum principles and practices. Together they keep the product backlog ready for each Sprint. The Scrum Master assists the Product Owner in gaining a deeper understanding of user stories, and encourages close collaboration between the Product Owner and the Scrum team. The Scrum Master also maintains a good relationship between the team and the Product Owner and stakeholders such as outsourcing partners.

What Certifications Does a Scrum Master Need ?

To demonstrate competency and expertise in Scrum, a Scrum Master should hold several important certifications:

Professional Scrum Master (PSM I): This entry-level certification from Scrum.org demonstrates a basic understanding of Scrum principles and practices. Certified individuals have the foundational knowledge to work with and guide Scrum teams. People with this certification have enough knowledge to work and guide Scrum teams.

Professional Scrum Master (PSM II): This intermediate certification requires a deeper understanding of Scrum. PSM II holders can apply Scrum methodology effectively in complex projects and manage Scrum teams in challenging environments.

Professional Scrum Master (PSM III): This advanced certification signifies a high level of mastery in Scrum. PSM III holders can train, facilitate, and impart Scrum knowledge to teams within complex organizational settings. scrum master can nhung chung chi nao

Additionally, other valuable certifications include: Certified ScrumMaster (CSM) from Scrum Alliance, Certified Agile Coach (ICP-ACC) from ICAgile These certifications help Scrum Masters demonstrate professionalism and leadership, building trust with teams and organizations.

In Conclusion

In software development, the Scrum Master is not only a coach but also a supporter who prioritizes the team’s interests. Despite often being overlooked, the Scrum Master role can be crucial to a project’s success. However, taking on this role within your company can be the deciding factor in the success or failure of projects.

At Evotek, we recognize the importance of Scrum Masters and ensure that all our software development projects have experienced and professional Scrum Masters. This guarantees a smooth, efficient working environment and successful project delivery.

If you are interested in working with Evotek and want to learn more about our software development team, contact us today. We are ready to share more information and answer any questions you may have.